CRI Commercial Chatbot Privacy Policy

Privacy Policy for CRI Commercial Website Chatbot Last Updated: November 8, 2023
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1. Introduction:
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your data when you interact with our AI chatbot. Please read this policy carefully to understand how we handle your data.
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2. Information We Collect
2.1. User-Provided Information
When you use our chatbot, we may collect the following types of information that you voluntarily provide:- Personal Information: This includes your name, email address, and any other personally identifiable information you choose to share.- Chat History: We may retain a record of your conversations with the chatbot for the purpose of improving our services and addressing any issues.
2.2. Automatically Collected Information
We may also collect information automatically when you interact with our chatbot, including:
- Log Data: Our servers automatically collect information when you access or use our chatbot, including your IP address, the date and time of your requests, and the actions you take within the chatbot.
- Device Information: We may collect information about the device you use to access the chatbot, such as device type, operating system, and browser type.
- Usage Information: We collect data on how you interact with the chatbot, including the features you use and the pages you visit.

3. Use of Information:
We may use the information collected for the following purposes:
- To provide and personalize our chatbot's services.
- To improve our chatbot's functionality, content, and user experience.- To communicate with you, respond to your inquiries, and provide customer support.
- To analyze and monitor usage patterns and statistics to enhance our services.
- To enforce our Terms of Service and comply with legal obligations.- To protect the security and integrity of our chatbot.

4. Data Sharing and DisclosureWe will not sell, rent, or share your personal information with third parties without your explicit consent, except in the following situations:
- With Service Providers: We may share your information with third-party service providers who help us operate our chatbot and provide related services.
- For Legal Compliance: We may disclose information when required by law, regulation, legal process, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of the transaction.

5. Data Security:
We take data security seriously and implement reasonable measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

6. Your Choices:
You have the following choices regarding your data:- Access and Update: You can review and update your personal information through your account settings.
- Deletion: You can request the deletion of your account and associated data. However, certain data may be retained for legal, security, or operational reasons.

7. Children's Privacy:
Our chatbot is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information.

8. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the revised policy on our website.9. Contact UsIf you have any questions or concerns about this Privacy Policy or your data, please contact us at info@cricommercial.com. By using our chatbot, you agree to the terms and conditions of this Privacy Policy. Please ensure you read and understand this policy before using our services.